Content Factory Privacy and User Data Policy

Effective Date: February 26, 2024

Welcome to Content Factory, a Facebook application developed and operated by Contento FZCO (“we,” “us,” or “our”). This Privacy and User Data Policy (“Policy”) outlines our practices regarding the collection, use, and protection of your personal information when you use Content Factory. By accessing or using our application, you agree to the terms of this Policy.

1. Information Collection

When you use Content Factory, we may collect personal information that you provide to us directly, such as your name, email address, and any other information you choose to share. Additionally, as a Facebook application, we may collect data provided by Facebook, including but not limited to your Facebook user ID, Page analytics, and content you create or share within Content Factory.

2. Use of Information

The information we collect is used to provide and improve our services, including offering personalized page analytics, facilitating communication, and enhancing user experience. We may also use your information for security purposes, to comply with legal obligations, and for internal analytical purposes.

3. Sharing of Information

We do not sell your personal information to third parties. Information may be shared with third-party service providers who assist us in offering our services, under confidentiality agreements. We may also share information if required by law, to protect our rights, or in the event of a merger or acquisition.

4. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. When we no longer need to retain your personal information, we will securely delete or anonymize it.

5. User Rights

You have the right to access, correct, or delete your personal information held by us. You can manage some of this information directly through your application settings. For any other requests, please contact us at the details provided below.

6. Information Deletion

To request the deletion of your personal information from our records, please email us at support@contento.agency with your request. We will verify your identity and proceed with the deletion of your data, subject to any legal or regulatory requirements that may necessitate retaining certain information.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet-based service can guarantee complete security.

8. Changes to This Policy

We may update this Policy from time to time. We will notify you of any significant changes by posting the new Policy on this page and updating the “Effective Date” at the top.

9. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at support@contento.agency.

By using Content Factory, you acknowledge that you have read, understood, and agreed to this Privacy and User Data Policy.